Worldwide shipping / Layaway available / Return Accepted

Shipping Policies

We are delighted to ship our unique jewelry items to various countries around the world. Please find below important information regarding our shipping policies and international purchases:

Shipping:

  • All our items are shipped from Montreal, Canada. 
  • We offer free tracked postal shipping to the following countries/regions: USA, Canada, European Union countries, UK, Australia, New Zealand, Japan, Taiwan, Hong Kong, and Singapore. We want to ensure that our customers in these countries can enjoy our products without any additional shipping charges.
  • If you require express shipping services such as DHL, FedEx, UPS, or any other carrier, please contact us before placing your order. We will do our best to accommodate your request and provide you with a shipping quote based on your location and preferred shipping method.

Import Duties and Taxes:

  • For international purchases, it's important to note that the buyer is responsible for any import duties, taxes, or other customs fees that may be applicable in their country.
  • These charges are not included in the item price or shipping cost and are solely the responsibility of the buyer.
  • Please check with your country's customs office to determine the applicable duties, taxes, and fees before placing your order, as these charges can vary depending on the destination country.

Shipping Timeframes:

  • We strive to process and ship orders in a timely manner, usually within 1-3 business days after the order is placed.
  • However, please note that shipping times may vary depending on the shipping method selected, customs clearance, and other factors that are beyond our control.
  • Once your order is shipped, we will provide you with tracking information so you can monitor the progress of your shipment.

We take great care in packaging and shipping our items to ensure they reach you in excellent condition. However, please understand that once the package is in the possession of the shipping carrier, we cannot be held responsible for any delays, damages, or loss that may occur during transit.

We value our international customers and are committed to providing you with a smooth and enjoyable shopping experience. If you have any questions or concerns about our shipping policies, please feel free to contact us before placing your order. We are here to assist you and ensure that your purchase reaches you safely and promptly.